Resetting Password, Service Pin & Resending Login ID for live account
- Please submit the login ID and registered Email address online on the web page （Please click here）, then new password and new service pin will
be sent to your email address immediately.
- Please send an E-mail with account name, login ID or account No., registered phone No.
and the application for resetting password or service pin or resetting both of them to
firstname.lastname@example.org by registered E-mail address when the account is locked.
- Or please print “Application for Resetting Password, Service Pin and Resending Login ID”
and fill in it, then fax it to us or send it attached by Email to
Amendment of Registered Information
- Please print “Application for Account Information Amendment” and fill in it, then mail,
fax or Email it to us if you want to change your name, address, phone No., Email address
or bank account No. registered in Probis.
Terminating a live account
- Please print “Account Termination Letter” and fill in it, then mail, fax or Email it to
us. As we receive the application, we will confirm with account holder and handle with
|Regular Forms Download
|Application for Resetting Password, Service Pin and Resending Login ID
|Application for Account Information Amendment
|Account Termination Letter
|Documents for Opening Account
|Financial Service Guide
|Product Disclosure Statement - Margin FX & CFDs
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Adobe Reader software download
link is https://www.adobe.com/hk_en/downloads.html