Account Management

Resetting Password, Service Pin & Resending Login ID for live account

  • Please submit the login ID and registered Email address online on the web page (Please click here), then new password and new service pin will be sent to your email address immediately.
  • Please send an E-mail with account name, login ID or account No., registered phone No. and the application for resetting password or service pin or resetting both of them to account@probisgroup.com.au by registered E-mail address when the account is locked.
  • Or please print “Application for Resetting Password, Service Pin and Resending Login ID” and fill in it, then fax it to us or send it attached by Email to account@probisgroup.com.au

Amendment of Registered Information

  • Please print “Application for Account Information Amendment” and fill in it, then mail, fax or Email it to us if you want to change your name, address, phone No., Email address or bank account No. registered in Probis.

Terminating a live account

  • Please print “Account Termination Letter” and fill in it, then mail, fax or Email it to us. As we receive the application, we will confirm with account holder and handle with it.

Documents Download

Regular Forms Download
Application for Resetting Password, Service Pin and Resending Login ID Download Sample
Application for Account Information Amendment Download Sample
Account Termination Letter Download Sample
Documents for Opening Account
Account Terms Download
Financial Service Guide Download
Product Disclosure Statement - Margin FX & CFDs Download

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